Shipping Information:

1. Shipping Locations

We currently offer shipping within Australia only. Contact us for International enquiries. We can't send bullion overseas.

2. Shipping Methods

We use Australia Post for all our Australian deliveries.
We are unable to deliver to Parcel Lockers.

3. Order Processing Time

Orders are processed within 1-2 business days.

Please note that this does not include weekends or public holidays.

4. Shipping Costs

Express shipping is free for all Australian orders over $100. Excludes bullion.

Australian orders below $100 are $12 for Tracked or $15 Express.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. Australians can track your order on the Australia Post website. 

Returns and Exchanges:

1. Return Eligibility

We accept returns within 90 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. 

Single cards must have the security seal intact. 

2. How to Initiate a Return

To initiate a return, please contact our customer service team at admin@sportscardstore.com.au with your order number and the reason for the return. We will provide you with a return authorisation and instructions on how to return the item.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping method for returns.

4. Refunds

Refunds will be issued once we receive and inspect the returned item. Please allow 2 business days for the refund to be processed. Refunds will be issued to the original payment method.

Contact Us

If you have any questions about our Shipping and Returns Policy, please contact us at admin@sportscardstore.com.au